PRIVACY POLICY

369 Exotic Rentals Privacy Policy

Last Updated: September 1, 2024

At 369 Exotic Rentals, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our websites, mobile applications, and services. We ensure our practices comply with all applicable U.S. federal laws and the specific requirements of New Jersey state law.

By using our services or interacting with our websites and mobile applications, you consent to the collection, use, disclosure, and processing of your personal data in accordance with this Privacy Policy. If you do not agree with the terms outlined here, please do not use our services or provide your personal information.

Information We Collect

Contact Information:

We may collect personal information such as your name, address, phone numbers, and email addresses when you engage with our services, including vehicle rentals or participation in our loyalty programs.

Driver Information:

To verify your identity and eligibility, we may collect details such as your driver’s license, insurance information, passport details, proof of residence, and personal references.

Transaction Information:

We collect information related to your vehicle rental, including rental and return locations, rental dates, vehicle preferences, ancillary products purchased, and payment details. We may also collect images or photos related to your rental through our mobile apps.

Health and Claims Information:

In the event of an accident involving our vehicles, we may collect relevant information, including details of the incident, witness statements, and any relevant health information necessary to process claims.

Device and Browsing Information:

We automatically collect information such as IP addresses, browser types, device identifiers, and interaction data when you visit our websites or use our mobile apps. We may also collect geo-location data if enabled on your device.

Cookies and Other Technologies:

We use cookies and similar technologies to enhance your online experience, manage marketing efforts, and analyze site usage. You can learn more in our Cookie Policy.

Text Messaging (SMS) Policy

We are committed to protecting your privacy and ensuring the security of your personal information. As part of our services, we offer the ability to receive text messages (SMS) from our company for various purposes, including appointment confirmations, customer support, promotional offers, and other important notifications.

Collection and Use of Information for SMS Messaging:

When you opt-in to receive text messages from 369 Exotic Rentals, we may collect and use the following information:

Primary Contact Number:

The main phone number associated with your account, which will be used to send and receive SMS messages.

Consent to Receive Messages:

By providing your phone number and opting in, you consent to receive SMS messages from 369 Exotic Rentals regarding your account, services, and other communications related to our business. This consent also includes receiving messages related to promotions, offers, and service updates.

Message Frequency:

The frequency of messages may vary based on your interactions with our services. You may receive messages for confirmations, reminders, and special offers.

Opt-Out and Opt-In Options:

Opt-Out:

You have the right to opt out of receiving SMS messages at any time by replying "STOP" to any message you receive. After opting out, you will no longer receive SMS messages, except for those related to ongoing transactions or customer service issues.

Opt-In:

If you wish to resume receiving SMS messages after opting out, you may reply "YES" to any of our previous messages, or contact our customer support team for assistance.

Data and Messaging Rates:

Standard messaging and data rates may apply to any messages sent or received as part of our SMS service. Please check with your mobile service provider for details on your specific plan.

Use of Information:

The information collected for SMS messaging will be used solely for the purpose of sending and managing text communications. This includes confirming appointments, sending service updates, responding to inquiries, and providing promotional offers. We do not share this information with third parties, except as required to comply with legal obligations or to provide the service (e.g., our SMS service provider).

Security and Privacy:

369 Exotic Rentals takes the security of your personal information seriously. All SMS communications are subject to our standard security practices and policies. We use industry-standard encryption and security measures to protect your data from unauthorized access.

Changes to SMS Policy:

We reserve the right to modify or update this SMS Policy at any time to reflect changes in our practices or to comply with regulatory requirements. Any changes will be posted on our website, and you will be notified via SMS or email if the changes are significant.

Customer Support and Help:

If you have any questions or need assistance with managing your SMS preferences, please contact our customer support team at [908-315-0005] or email us at [inquiries@369er.com].

How We Use Your Information

We use the information we collect to provide the services you request, improve your experience, and ensure the security of our operations. This includes processing your vehicle rental, providing customer support, managing your participation in our loyalty programs, and complying with legal obligations.

Sharing Your Information

We may share your information with our affiliates, service providers, and business partners to facilitate the services you request. This may include sharing with third-party vendors who provide customer support, marketing, payment processing, and vehicle-related services.

We may also share your information with government authorities when required by law or to protect our legal rights and ensure compliance with regulatory requirements. 369 Exotic Rentals does not sell your personal data to third parties for their marketing purposes without your explicit consent.

Data Retention Policy

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specific retention periods vary depending on the type of information and the purpose of its collection. For example, transaction records are retained for [7] years, while contact information is retained as long as you remain an active customer.

Data Security and Retention

We employ robust security measures to protect your data and retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. While we implement industry-standard security measures to protect your data, we cannot guarantee absolute security against unauthorized access, hacking, or other data breaches. By using our services, you acknowledge and agree that 369 Exotic Rentals shall not be held liable for any damages resulting from such breaches, except where required by law.

Severability Clause

If any provision of this Privacy Policy is found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the other provisions of this Privacy Policy, which shall remain in full force and effect.

Global Data Transfers

To operate globally, we may transfer your information to entities outside your home country, including to the United States. We ensure that such transfers comply with applicable legal requirements and provide adequate protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and assist with marketing efforts. You can manage your cookie preferences through your browser settings or opt out of certain tracking technologies by visiting our Cookie Preferences page.

Your Rights

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in any email you receive or by contacting us directly at [email address]. Your opt-out request will be processed promptly, but it may take up to 10 days for your preferences to be fully reflected in our systems.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. You may also have the right to opt out of certain data processing activities, including marketing communications and targeted advertising. To exercise these rights, please contact us through our Privacy Portal.

Data Breach Protocol

In the event of a data breach that affects your personal information, we will notify you as required by applicable law. This notification will include details about the breach, what information was affected, and steps you can take to protect yourself. We will contact you via email, SMS, or another reliable communication method to ensure you are informed promptly.

Third-Party Services and Data Sharing

While we take care to only partner with reputable third-party service providers, please be aware that these third parties may have their own privacy policies that govern their use of your personal data. We encourage you to review the privacy policies of any third-party services you interact with through our website or services.

Your Responsibility

We encourage you to take steps to protect your personal information by using strong passwords, keeping your login credentials confidential, and logging out of your account after each session. 369 Exotic Rentals is not responsible for any unauthorized access to your account due to your failure to follow these precautions.

This Privacy Policy is accessible at all times on our website, ensuring that you can review it whenever you provide personal information or engage with our services. We provide a link to this Privacy Policy on our website footer and during key interactions, such as account registration.

Changes to This Policy

We review our Privacy Policy regularly to ensure it remains compliant with current laws and best practices. Updates will be posted on this page, and significant changes will be communicated to you directly through appropriate channels.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

369 Exotic Rentals
587 Westminster Ave, Unit 3
Elizabeth, NJ 07028
Phone: 908-315-0005
Email: inquiries@369er.com

369 EXOTIC RENTALS

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